GatewayDMS want to do more than sell you a software solution, albeit the best on the market. We want to be an invaluable part of your team, not just a supplier. To this end, we will constantly be looking for new ways to improve/enhance your operational procedures and make your business more profitable.
At GatewayDMS, honesty and transparency are not mere buzzwords, they are an indelible part of our philosophy and the key to always exceeding your expectations.
Less time spent trying to work out what’s going on inside your business. Less time waiting for advice or a call back from your DMS Provider and more time looking after your customers and your business is what GatewayDMS is about.
We know that the more time you spend doing the things you need to means less stock left unsold so Voyager has been built to help you do just that.
Gateway DMS have been able to tailor their Voyager system for us in our retail outdoor power equipment business providing us with a computerised process that follows a customers’ purchase through to servicing their equipment. The added CRM module allows us to thank our customers for their purchase and remind them of future servicing requirements. Gateway DMS provide an unbelievable back up and support service that never leaves us with a problem or a query that can’t be resolved. They are contactable whenever we need them and are always very supportive of our needs.
Ollies Mower Service
Jeff Gill, Damian Muir, Monica Hardman and the rest of the team at Gateway have delivered prompt, efficient and friendly service since day one. The transition from one system to the other was painless – there was no down time, and any disruptions, if there were any at all were minimal. Gateway Dealer Solutions offered us a no fuss, user-friendly system with excellent support back up, which we have now been happily using for sixteen years.
Island Coast Motors
The importance of a reliable, functional DMS (Voyager) is integral to business success. For that reason, Gateway DMS is a true business partner whom we value. The immediate access to trained and experienced customer support staff is a valuable resource for our businesses and ensures small issues can be dealt with immediately. Voyager is user friendly across varied motor industry departments and evolves constantly”.
Financial Controller, Bendigo Mitsubishi
When you have a question or need help, you’ll get a prompt response from GatewayDMS. We’ve been where you are, we understand that time is critical – you can’t wait hours or days for an answer. Our version of being responsive doesn’t mean you’ll get an automated reply – you’ll speak to real people that know you, and your business.
To find out how GatewayDMS can help you you get in touch.
20 Burchill Street | Loganholme QLD 4129
P: 07 3805 0500
info@gatewaydms.com.au